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 ‭(Hidden)‬ Welcome to Health PAS OnLine



 Welcome to Health PAS-OnLine Announcements

Provider Handbook UpdatesUse SHIFT+ENTER to open the menu (new window).

Updates have been made to the Provider Handbook. You may find the link on the left navigation panel of this website. Changes are noted at the beginning of each document. The updated documents are:

  • CMS 1500 Instructions
  • Hospital
  • Speech, Language, and Hearing
Password Unlock FeatureUse SHIFT+ENTER to open the menu (new window).

Attention Providers –

We have implemented advancements to our system to allow users to unlock their own Trading Partner Accounts. Please refer to the “Resetting When Portal Account Is Locked Out” under the Resetting Password section in the Trading Partner Account (TPA) User Guide for step by step instructions.

2016 Idaho Healthcare Conference Use SHIFT+ENTER to open the menu (new window).
The 2016 Idaho Health Care Conference is quickly approaching.  Please look for more details in the April MedicAide Newsletter or for links to conference information see below:
Agenda click here
Class Description click here
Registration click here
COB Provider Workshops Use SHIFT+ENTER to open the menu (new window).

Attention Providers – COB Workshops

We will be holding two COB workshops in Regions 2 and 5 in May 2016.  These workshops will provide a review of Coordination of Benefits.

If you would like to attend one of the following workshops, please follow the registration instructions below.


Region 2 – COB Workshop

Date: Wednesday May 4th, 2016

Time: 1:00 – 3:00PM

Location: 1118 F Street Lewiston, ID 83501 – 3rd floor conference room


Region 5 – COB Workshop

Date: Wednesday May 11th, 2016

Time: 9:00 – 11:00AM

Location: IDHW Office 601 Poleline Rd. Twin Falls, ID


Workshop Registration:

Access the Idaho Medicaid Training Center through the following link,, log on as an existing user or register as new user, search calendar for the event, and register for the course you wish to attend. You will be provided an option to “add to calendar.”  New users will be required to enter Access code, please contact provider services at 1-866-686-4272, option 3.


If you need assistance registering for this class, please contact


Attention Providers Submitting Secondary Claims through Your Trading Partner AccountUse SHIFT+ENTER to open the menu (new window).

If a participant has primary insurance and their primary insurance claim has denied or paid at zero, providers must enter the Coordination of Benefits information in the COB Information section of the claim in addition to uploading the primary insurer's Explanation of Benefits (EOB). The EOB must include the EOB summary page. If the primary paid amount is zero, providers must enter zero and enter the paid date as the date of the EOB. If reporting both a co-pay amount and a coinsurance amount, these need to be added together and entered under coinsurance. These steps must be followed in order for us to process your claim correctly.

FQHC/RHC Crossover and Third Party BillingUse SHIFT+ENTER to open the menu (new window).
In order to be paid up to the Encounter Rate for claims with a third party payment, specific instructions must be followed. Click here for the instructions.
Dial 1 When You Call!Use SHIFT+ENTER to open the menu (new window).
It is very important that you dial a 1 when calling us. Please call 1 (866) 686-4272.
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