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 Welcome to Health PAS-OnLine Announcements

Language Access RequirementsUse SHIFT+ENTER to open the menu (new window).

Earlier this year, the Health and Human Services' Office of Civil Rights (HHS OCR) finalized the rule implementing Section 1557 of the Affordable Care Act (ACA) of 2010. Section 1557 is the nondiscrimination provision of the ACA and states that individuals cannot be subject to discrimination based on their race, color, national origin, sex, age or disability. 


Covered entities (including healthcare providers) are required to post Notices of Nondiscrimination and Taglines that alert individuals with limited English proficiency (LEP) to the availability of language assistance services. 


Idaho Medicaid is now providing information about translation services for participants for the 15 most common foreign languages in Idaho. If Medicaid participants need translation services for healthcare documents or services, they can access the IDHW language line at 1-(800) 926-2588 or the 2-1-1- Idaho CareLine.


Changes to Supported Living ReimbursementUse SHIFT+ENTER to open the menu (new window).
Changes to Medicaid’s supported living reimbursement are being finalized following the completion of an intensive cost survey of Idaho providers. For details, see IDHW's blog at
Or, providers and participants can call 1 (844) 786-7997 or e-mail for more information.
October MedicAide Newsletter Now OnlineUse SHIFT+ENTER to open the menu (new window).

The October edition of the MedicAide Newsletter is now available online. Please click here for the latest news and information affecting Idaho Medicaid providers. If you must receive the MedicAide by mail, please dial 1 (866) 686-4272 and select option 3.

Attention Providers Submitting Secondary Claims through Your Trading Partner AccountUse SHIFT+ENTER to open the menu (new window).

If a participant has primary insurance and their primary insurance claim has denied or paid at zero, providers must enter the Coordination of Benefits information in the COB Information section of the claim in addition to uploading the primary insurer's Explanation of Benefits (EOB). The EOB must include the EOB summary page. If the primary paid amount is zero, providers must enter zero and enter the paid date as the date of the EOB. If reporting both a co-pay amount and a coinsurance amount, these need to be added together and entered under coinsurance. These steps must be followed in order for us to process your claim correctly.

FQHC/RHC Crossover and Third Party BillingUse SHIFT+ENTER to open the menu (new window).
In order to be paid up to the Encounter Rate for claims with a third party payment, specific instructions must be followed. Click here for the instructions.
Dial 1 When You Call!Use SHIFT+ENTER to open the menu (new window).
It is very important that you dial a 1 when calling us. Please call 1 (866) 686-4272.
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