Online Help Help

  • Idaho Medicaid Program
    Health Coverage
    for Idaho families
  • Idaho Medicaid Program
    Health Coverage
    for Idaho families
  • Idaho Medicaid Program
    Health Coverage
    for Idaho families
Healthy Connections Rosters

The June Healthy Connections Rosters have been posted to your secure Trading Partner Account.​​​​​

June MedicAide Newsletter Now Online

The June edition of the MedicAide Newsletter is now available online. Please click here for the latest news and information affecting Idaho Medicaid providers. If you must receive the MedicAide by mail, please dial 1 (866) 686-4272 and select option 3.​​​​​

Transition Plan for Home and Community Based Service Settings
The updated Idaho Statewide Transition Plan for Home and Community Based Service Settings is now posted for public comment at  

Comments must be submitted by June 30, 2018.
Payment Error Rate Measurement (PERM) Audit Beginning

PERM is an audit that is conducted by the Centers for Medicare and Medicaid Services (CMS) to determine the accuracy of state Medicaid payments. The current PERM cycle is reviewing payments made by Idaho Medicaid from July 1, 2017 through June 30, 2018. Requests from PERM auditors for provider medical records associated with the sampled claims will begin in May/June 2018. Federal regulations require providers to submit information regarding payments and claims as requested. Additional information about PERM will be published in the June MedicAide newsletter.
For more information about PERM, please see our Frequently Asked Questions at: 

Attention Pediatric Care Providers

​Postpartum Depression Screening During an EPSDT Well-Child Visit as of January 1, 2018

Idaho Medicaid follows the American Academy of Pediatrics “Bright Futures: Guidelines for Health Supervision of Infants, Children, and Adolescents.” Please see the updated Idaho MMIS Provider Handbook, General Provider and Participant Information, section on Wellness Exams. The recommended maternal depression screening is a benefit for the child and part of the Early & Periodic Screening, Diagnostic & Treatment (EPSDT) visit benefit billed to Molina HealthPas MMIS (not the IBHP plan).

During a Well-Baby visit for an infant, the Department encourages screening of new mothers for postpartum depression. The codes can be submitted with the Well-Baby visit under the infant’s Medicaid ID number.
Use one of the two new codes to indicate the screening results of a positive or negative result:

  • G8431 will be used to code for a positive depression screen
  • G8510 will be used to code for a negative depression screen 

These codes are effective as of January 1, 2018. Medicaid reimbursement $10.28 per screening. The available limit is three (3) screenings per infant under twelve (12) months of age. See the American Academy of Pediatrics Bright Futures Periodicity Table for a recommended schedule.

Please follow the guidelines below when billing G8431 or G8510: 

  • Bill only when one of the standardized screening instruments is used:
    • Edinburgh Postnatal Depression Scale (EPDS)
    • Patient Health Questionnaire – 9 (PHQ-9) Screener
    • Beck Depression Inventory (BDI)
  • Bill using the child’s Idaho Medicaid participant ID number. Claims billed under the mother's Medicaid ID number will be denied.
Attention Providers Submitting Secondary Claims through Your Trading Partner Account

If a participant has primary insurance and their primary insurance claim has denied or paid at zero, providers must enter the Coordination of Benefits information in the COB Information section of the claim in addition to uploading the primary insurer's Explanation of Benefits (EOB). The EOB must include the EOB summary page. If the primary paid amount is zero, providers must enter zero and enter the paid date as the date of the EOB. If reporting both a co-pay amount and a coinsurance amount, these need to be added together and entered under coinsurance. These steps must be followed in order for us to process your claim correctly.

Dial 1 When You Call!
It is very important that you dial a 1 when calling us. Please call 1 (866) 686-4272.  Thank you!
Welcome to the Idaho Molina Online Portal for Medicaid Providers!

This website provides information to Idaho Medicaid providers, trading partners, and the public. Helpful documents and links can be found in the menu bar above. 

 Scheduled System Downtime

​The Idaho Molina Medicaid website is down each week from 4 PM on Saturday to 10 AM on Sunday for regular maintenance.  During this time, eligibility inquiries are available through our telephone system at 1 (866) 686-4272.  Any changes to this standard maintenance window will be communicated via an announcement on this website. 

 Claims Processing

Paper claims must be received by 5:00 P.M. Monday in order to be included in the next regular weekly payment processing cycle.

Electronic claims must be received by 8:00 p.m. Thursday to be included in the next regular weekly payment processing cycle.

Click here to view the 2018 Financial Payment Processing Cycles.

 Trading Partner Account Login

Click here to sign in to your secure Trading Partner Account.  By logging into the secure portal, you can view eligibility, view and submit claims, manage patient rosters, perform enrollment and maintenance, view authorizations, download reports, and more. 

 Molina Partners

Click here for a list of contact information for our valued partners. 

 Idaho Medicaid Member Resources

​Participant Services Phone​1 (866) 686-4752 (Toll-free), 1 (208) 373-1432 (Local)
​Participant Services
​Participant Information Website
​Language Services

 Molina Contacts

Molina Provider Relations Consultants Contact Information
Idaho Medicaid Contact Information (Provider Services, Provider Enrollment, and Molina partners)


 Resources & Links


Provider Training

Click here to view the Training Calendar and browse upcoming training opportunities.  Please log into the Idaho Medicaid Training Center to register for training sessions. 

For training support, contact